Shipping & Returns
Shipping
Every piece is made to order or sold as the one-of-a-kind item shown, so please allow 3–5 business days for your order to be packed and shipped.
Orders ship via USPS with tracking. A tracking number is emailed to you as soon as your piece is on its way.
Currently shipping within the United States and Canada. Reach out on the Contact page if you're elsewhere and want to check availability.
Returns & Exchanges
Because every hood, hat, beanie, and headband is hand-crocheted and one-of-a-kind, all sales are final— once a piece is gone, it can't be remade exactly the same way.
If your piece arrives damaged or defective, contact us within 7 days of deliverywith photos and we'll make it right with a repair, replacement, or refund.
Questions
Sizing question, shipping concern, or anything else — reach out on the Contact page and we'll get back to you quickly.
