Trina's Trinkats

Care & FAQ

Everything you need to know about wearing, charging, and caring for your piece.

What size will fit me?+

Hoods, beanies, and headbands are made with stretch-fit crochet and adjustable drawstrings, so they're designed to fit most adult head sizes comfortably. If you're between sizes or unsure, reach out on the Contact page before ordering.

How do I wash and care for my piece?+

Remove the battery pack first, then hand wash cold with a mild detergent and lay flat to air dry — no washing machine, no dryer. Keep the LED components dry; a damp cloth is fine for spot-cleaning around them.

How does the light-up feature work?+

Each piece uses either a rechargeable USB battery pack or a coin-cell module, noted in the product details. A full charge typically lasts several hours of continuous wear — plenty for a night out. Charging info comes with your piece.

Is it safe to wear all night, or in the rain?+

Yes for a full night of dancing — the electronics are low-voltage and built to stay put through movement. That said, these pieces aren't waterproof: heavy rain or submersion can damage the LED components, so treat them like any other electronics-adjacent accessory.

My piece stopped lighting up — what do I do?+

First check the battery pack is charged and securely connected. Still not working? Reach out and we'll help troubleshoot or arrange a repair.

Can I request a custom color or design?+

Absolutely — submit a custom order request with your idea and we'll follow up to talk details.

What about shipping and returns?+

See the full Shipping & Returns page for timelines and policy.